Popular services

Live Emergency Response

Live online emergency treatment, tutoring and problem-solving

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Remote Testing

Remote experience machine, online control Kwun® clean

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Kwunphi classroom

Exciting homework video, taking you to earn money together

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Help Center

View documents to resolve issues

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Download center

AI-Kwun App

Download official apps such as kwun app, kwun mall, and kwun forum

Software and Tools

Download official software or tools such as parameter tuning, transcoding, and infrared thermal imaging to make the ecosystem more innovative

Documents and manuals

Get official documents such as user manuals, user manuals, and quick start guides, and access all product information in one go

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Service application and information support

Application for substitute machine

Contact the after-sales service to apply for a substitute machine, use it first and repair it later

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Rapid replacement

Contact after-sales service to apply for a replacement

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After sales policy

Refer to Kwunphi's after-sales policy and service terms

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Maintenance Three Nodes

Maintenance Three Nodes

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More services

BIPV Design Principles

Five Design Principles

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Comprehensive Information

Kwun® comprehensive information and extended functions of

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Supporting Components

堒®支持34种光伏面板组件

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Unattended E22L

Advanced path planning, cleverly utilizing biomimetic snake like movements to keep every corner spotless

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Activities and announcements

[Remind]Recently, the lighting conditions have been excellent, making full use of the sunny weather to clean the solar panels!

[Notice]We are pleased to inform you that we have updated our service policy. Please refer to the latest service policy document for more detailed information.

[Notice]In order to better meet your needs, we are working hard to expand our service offerings. Stay tuned for the upcoming new services that will bring you more convenience.

[Notice]We value your privacy and are committed to protecting your personal information. Please refer to our privacy policy to learn how we collect, use, and protect your data.

[Notice]We are honored to provide you with high-quality service. Please visit our website at any time to get the latest service information and updates.

[Notice]Based on user feedback, we are committed to improving our customer support experience. We will make every effort to ensure that you receive timely and satisfactory assistance during use.

[Notice]We will always comply with laws and regulations to protect your rights and privacy. If you have any questions about our services or policies, please feel free to contact us at any time.

[Notice]We appreciate you choosing our service. We will continuously strive to provide a high-quality service experience and create a better user experience for you.

[Notice]We will always comply with laws and regulations to protect your rights and privacy. If you have any questions about our services or policies, please feel free to contact us at any time.

[Notice]Your opinion is very important to us! If you have any suggestions or feedback, please contact us through our customer support channels.

Launch

Contact us

Online service

Monday to Friday: 9:00-21:00 (Beijing time)

Saturday to sunday: 10:00-20:00 (beijing time)

Service phone number: 4008786861