KwunCare+ rapid renewal policy and process

Rapid replacement policy

Users who have added the speed renewal program and meet the following conditions can enjoy the speed renewal service:

1.Machine purchase less than one year ago;

2.The appearance structure and internal parts are intact, without any unauthorized modification, disassembly, or opening of the shell, and without any non-human damage (in accordance with the "Kwun three guarantees limited quality assurance/repair" clause);

3.The cumulative maintenance cost is within the 25 % market price of this model.

If your machine meets the above conditions, you can enjoy corresponding replacement opportunities within the specified time, making your user experience more sustainable and high-quality.

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Rapid renewal program: after purchasing Kwun, users can also choose to purchase the rapid renewal service. The rapid renewal service includes one renewal opportunity, with each service lasting for one year.

If you are unable to contact the Kwunphi technical engineer before the after-sales repair of the product, please call our 24-hour customer service hotline to assist you 4008786861